Transforming Policy and Claims Management in Latin America: The Case of Smart Risk Management System

At Borx Tech, we are proud to present Smart Risk Management System (Smart RMS), our SaaS platform designed to transform policy and claims management in the insurance and transportation sectors. Conceived as a reliable source of information, Smart RMS connects customers, exporters, insurers, adjusters, brokers, and reinsurers, optimizing interaction between all market players and raising standards of efficiency and transparency.

End-to-End Development: From Idea to Market

We lead the entire product cycle: from needs analysis, UX/UI design, and architecture definition to full-stack development, deployment, and ongoing support. Smart RMS is developed with a front-end in modern JavaScript frameworks and a low-code back-end in Caspio, deployed on AWS infrastructure, ensuring scalability, security, and high availability. This combination enables a robust and reliable multi-tenant platform, ready to operate in multiple Latin American countries for Fester & Co.

Key Features:

Policy Management: Efficient administration of certificates and coverage tailored to the requirements of each client and line of business.
Claims Management: Optimized reporting, tracking, and resolution for cargo and freight insurance, reducing operational times and errors.
Customer and Market Player Portal: Complete transparency in accessing policies, claims status, reports, and relevant documentation.
Document and Payment Automation: Digital integration of invoices, Swift documents, and customer documentation control, streamlining administrative and financial processes.
Custom Reports and Dashboards: Real-time KPIs and operational metrics for insurers, exporters, and brokers, improving strategic decision-making.

Technology at the Service of the B2B Market

Front-end with frameworks JavaScript: Intuitive and responsive interfaces that facilitate interaction between multiple actors.
Caspio Low-Code Backend on AWS: Enables agile and modular development, integrating complex flows without compromising security or scalability.
Cloud-First Architecture: Scalable, secure, and resilient, with automated deployments and centralized database management.

Tangible Impact

Smart RMS not only digitizes processes, but also transforms the experience of all stakeholders, reducing management times, eliminating manual errors, and generating reliable information in real time. Exporters can verify policies, customers can track the status of their claims, and brokers and reinsurers can access accurate reports that facilitate operations in complex markets.

Why is Borx Tech your strategic partner?

Cloud-First Strategy: Cloud-First: performance, scalability, and fault tolerance.
Modern and consistent technology: JavaScript on the frontend, Caspio low-code on the backend, uniformity across the stack.
Advanced financial and document integration: secure payments, traceable documentation, and centralized reports.

Like our previous solutions for community and HOA management, Smart RMS redefines the way policies and claims are managed, driving efficiency, security, and transparency. With a modern stack, cloud-first architecture, and scalable B2B capabilities, Borx Tech is positioned as the ideal partner for multinational companies such as Fester & Co. seeking to digitally transform their insurance and transportation operations in Latin America.